Privacy Policy

ZentroWeb is a web design and SEO agency based in Hatfield, UK. When this policy refers to "we", "us", or "our", it means ZentroWeb. Our contact email is info@zentroweb.co.uk.

We may collect the following personal data when you use our website or contact us: • Name and contact details (email address, phone number) • Information you provide via our contact form or free audit request • Technical data including your IP address, browser type, and pages visited (via analytics) • Communication records if you contact us by email or WhatsApp

We use your personal data to: • Respond to enquiries and provide the services you have requested • Send you project updates and relevant communications • Improve our website and services • Comply with legal obligations We do not sell, rent, or share your personal data with third parties for their marketing purposes.

We process your personal data on the following legal bases: • Legitimate interests — to run our business and respond to your enquiries • Contract — to fulfil services you have engaged us to provide • Consent — where you have explicitly opted in (e.g. newsletter signup) • Legal obligation — where required by law

Our website uses cookies to understand how visitors use our site and to improve your experience. Please see our Cookie Policy for full details. You can manage cookie preferences at any time.

We may use third-party tools including: • Google Analytics — for website usage analytics • Resend — for transactional email delivery • Vercel — for website hosting Each of these providers has their own privacy policy and data handling practices.

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law. Contact form enquiries are retained for up to 2 years unless you request deletion.

Under UK GDPR, you have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data • Object to or restrict processing of your data • Data portability To exercise any of these rights, contact us at info@zentroweb.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure.

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this privacy policy or how we handle your data, please contact us at info@zentroweb.co.uk.